Privacy Policy

1. Information We Collect

When a housing society registers with the Federation, we may collect the following information:

Housing Society Information

• Name of the housing society
• Society registration number and date
• Registered address, city, district and PIN code
• Total number of society members
• Additional information voluntarily provided

Authorised Representative Information

• Full name
• Designation
• Mobile number
• Email address

Payment Information

When online registration is enabled, we may maintain registration payment records, transaction references, payment status and registration confirmations.

Payments will be processed through an authorised payment gateway. The Federation does not intend to collect or store complete debit or credit card details on its website.

Website Enquiries

We may collect names, email addresses, mobile numbers, enquiry categories and messages submitted through the contact form.

2. How We Use Your Information

Information collected through the website may be used to:

• Process housing society registrations.
• Maintain Federation registration records.
• Verify registration payments.
• Generate registration confirmations.
• Communicate with society representatives.
• Respond to enquiries and requests.
• Maintain website security and functionality.
• Meet applicable legal requirements.

3. Payment Information

The Federation charges a one-time society registration fee of ₹1,001.

Payment-related information may be shared with the authorised payment provider and relevant financial institutions when necessary for payment processing, verification, dispute resolution or legal compliance.

4. Information Sharing

The Federation does not sell personal information.

Information may be shared with authorised service providers where necessary for hosting, payment processing, communication, technical support or Federation operations.

Information may also be disclosed when required by applicable law or a lawful request from a competent authority.

5. Information Security

The Federation intends to use reasonable technical and organisational safeguards to protect information collected through the website.

However, no internet-based system can guarantee complete security.

Users should not share passwords, OTPs, complete payment card details or unnecessary sensitive information through enquiry forms.

6. Data Retention

Registration, payment and enquiry information will be retained for periods necessary for the purposes for which it was collected, subject to applicable legal requirements.

Requests relating to personal information will be reviewed in accordance with applicable law and record-keeping obligations.

7. Cookies and Website Technology

The website may use cookies or similar technologies necessary for its operation, security and functionality.

If optional analytics or tracking technologies are introduced, the Federation will update its privacy information and implement any required notices or choices.

8. Third-Party Services

The website may contain links to government websites, payment gateways, maps and other external services.

These services operate under their own privacy policies and terms.

9. Your Privacy Requests

Individuals may contact the Federation regarding access, correction or deletion of personal information associated with them.

Requests will be reviewed in accordance with applicable law, identity verification requirements and record-retention obligations.

10. Policy Updates

The Federation may update this Privacy Policy when necessary.

Updated information will be published on this page with an appropriate effective date.

11. Contact Information

For privacy-related questions or requests, please contact the Federation.